New Laptops Dont Live Long

So your new laptop computer died in inside of a year. “I’ll never buy a computer from [insert manufacturer name here] again!” I’ve heard the protests time and time again.

Yeah, maybe you got a lemon, but no matter which brand you bought, you truly are not alone in this situation: An analysis of 30,000 new laptops from SquareTrade, which provides aftermarket warranty coverage for electronics products, has found that in the first three years of ownership, nearly a third of laptops (31 percent) will fail.

That’s actually better than I would have expected based on my experience and observations on how people treat their equipment.

SquareTrade has more detailed information (the full PDF of the company’s study is available here) on the research on its website. But here are some highlights about how, why, and which laptops fail:

> 20.4 percent of failures are due to hardware malfunctions. 10.6 percent are due to drops, spills, or other accidental damage.

> Netbooks have a roughly 20 percent higher failure rate due to hardware malfunctions than standard laptops. The more you pay for your laptop, the less likely it is to fail in general (maybe because you’re more careful with it?).

> The most reliable companies? A shocker: Toshiba and Asus, both with below a 16 percent failure rate due to hardware malfunction.

> The least reliable brands? Acer, Gateway, and HP. HP’s hardware malfunction rate, the worst in SquareTrade’s analysis, is a whopping 25.6 percent.

None of the numbers are overly surprising. As SquareTrade notes, “the typical laptop endures more use and abuse than nearly any other consumer electronic device (with the possible exception of cell phones),” so failures are really inevitable.

Want to keep your notebook running for longer than a few years? Ensure your laptop is as drop-proofed as possible (use a padded bag or case, route cords so they won’t be tripped on, lock children in another room), and protect it as best you can from heat and dust.

By Christopher Null

Apple’s New Mouse Has no Buttons or Wheels

On the heels of announcing blockbuster earnings for the past quarter, Apple unveils a slew of new products, including a pair of iMacs with razor-sharp, 16:9 displays, a redesigned plastic MacBook, and a new mouse that you can swipe with your fingertip, à la the iPhone.

First up: Meet the “Magic Mouse,” a touch-enabled successor to the tepid, trackball-toting Mighty Mouse. A sleek, smooth sliver of plastic, the wireless Magic Mouse comes without dedicated buttons or wheels; instead, you perform simple multi-touch gestures (like tapping, swiping, and “zooming” on the iPhone) on the mouse’s curved surface to select, rotate, or otherwise manipulate items on the screen. Lefties and righties can also configure the Magic Mouse as they see fit, according to Apple. I’ve yet to try the new Magic Mouse in person, but Engadget says that the new peripheral “feels much thinner than its predecessor,” and that “the whole front of the unit provides a satisfying, unified click.” Interesting. The price tag: $69.

Next: the new iMacs, including a 27-incher and a 21.5-inch model. Both retain the basic, all-in-one iMac design, but the upgraded models arrive with what look to be gorgeous new LED-backlit displays, complete with 16:9 aspect ratios ideal for movie fanatics. The new 21.5-inch iMac boasts a 1920 by 1080-pixel display, same as on your standard 1080p flatscreen, while the 27-inch model comes with a whopping 2560 by 1440 pixels … or in other words, 1440p. Nice.

The two new iMacs also deliver upgraded graphics chipsets, with the choice of integrated Nvidia GeForce 9400M or dedicated ATI Radeon HD 4670 graphics in the 21.5-inch model, or discrete ATI Radeon HD 4670 or 8850 graphics in the 27-inch iMac.

As usual, the new iMacs don’t come cheap, but even the priciest 27-inch model starts south of $2,000, with the 3.06GHz, 4GB 21.5-inch iMac (with a 500GB hard drive) beginning at $1,199, while the cheaper of two 27-inch configurations (with a 3.06GHz processor, 4GB of RAM, and a 1TB hard drive) starts at $1,699. Not included in the mix: Blu-ray support.

Moving right along, we’ve got a redesigned white plastic MacBook, which now takes on the “unibody” design of its bigger MacBook Pro brothers. The MacBook’s new polycarbonate shell weighs in at about 4.7 ounces and measures 1.8 inches thick, and it also comes with a non-replacable seven-hour battery—again, same as with the updated MacBook Pro line. Other improvements include an LED-backlit display and a bigger multi-touch glass trackpad. Prices still start at $999, though (for the 2.26GHz model with 2GB of RAM and a 250GB hard drive).

Last but not least: an upgraded Mac Mini, now with a faster processor (up to 2.66GHz) and more memory (up to 4GB), with prices starting at $599. Power users can also snap up a 2.53GHz Mini with dual 500GB hard drives and Mac OS X Server Snow Leopard pre-installed, for $999.

So, what do you think: Ready for the touch-sensitive Magic Mouse? How about the new, cinema-ready iMacs? Still chafing at Apple’s high prices, or do the new price points sound reasonable?

By Ben Patterson

Fake Security Software Affects Millions

Tens of millions of U.S. computers are loaded with scam security software that their owners may have paid for but which only makes the machines more vulnerable, according to a new Symantec report on cybercrime.

Cyberthieves are increasingly planting fake security alerts that pop up when computer users access a legitimate website. The “alert” warns them of a virus and offers security software, sometimes for free and sometimes for a fee.

“Lots of times, in fact they’re a conduit for attackers to take over your machine,” said Vincent Weafer, Symantec’s vice president for security response.

“They’ll take your credit card information, any personal information you’ve entered there and they’ve got your machine,” he said, referring to some rogue software’s ability to rope a users’ machine into a botnet, a network of machines taken over to send spam or worse.

Symantec found 250 varieties of scam security software with legitimate sounding names like Antivirus 2010 and SpywareGuard 2008, and about 43 million attempted downloads in one year but did not know how many of the attempted downloads succeeded, said Weafer.

“In terms of the number of people who potentially have this in their machines, it’s tens of millions,” Weafer said.

It was also impossible to tell how much cyberthieves made off with but “affiliates” acting as middlemen to convince people to download the software were believed to earn between 1 cent per download and 55 cents.

TrafficConverter.biz, which has been shut down, had boasted that its top affiliates earned as much as $332,000 a month for selling scam security software, according to Weafer.

“What surprised us was how much these guys had tied into the whole affiliated model,” Weafer said. “It was more refined than we anticipated.”

(Reporting by Diane Bartz; editing by Gunna Dickson)
Copyright Reuters

Apple Drops Prices on its Entire iPod Line

Just hours before its “rock and roll” music event was set to kick off in San Francisco, Apple went ahead and chopped the price of its entire iPod Touch line by as much as $120. Also: price cuts for the Nano, Classic.
The 32GB iPod Touch—formerly $399, or a whopping $110 more than the upcoming 32GB version of the competing Zune HD—now sells for $279, a $120 discount that slightly undercuts the new Zune.

Meanwhile, the 16GB version of the Touch got a $50 price cut to $249—cheaper, but still $30 more than the 16GB Zune HD (which is slated to go on sale next week; check out my hands-on impressions). Finally, the 8GB Touch got a $40 haircut, to $189 from $229.

The iPod Touch wasn’t the only iPod model to get a price cut. Apple also trimmed the price tag of its iPod Nano players by $50 for the 16GB version (was $199, now $149) and $20 for the 8GB device (was $149, now $129). Also cheaper: the venerable, 120GB iPod Classic, now $229 after a $20 price cut.

The discounts come amid rumors of new iPods with built-in cameras (which may or may not be unveiled later today), although there has been chatter (all unconfirmed) of manufacturing problems that may delay their release.

And then there’s the touchscreen Zune HD, set for release Sept. 15, that boasts 720p HD video playback on an external HDTV with the help of an optional HDMI-enabled A/V dock. The Zune, of course, has a mighty big hill to climb before it can even begin to compete with iPod sales, but the Zune HD’s price tags—$289 for the 32GB model, and $219 for the 16GB version—were considerably cheaper than those of the iPod Touch before today’s price cut.

By Ben Patterson

Country with the World’s Fastest Internet Speeds

The United States ranks 28th in the world in average Internet connection speed and is not making significant progress in building a faster network, according to a report released on Tuesday.

The report by the Communications Workers of America (CWA) said the average download speed in South Korea is 20.4 megabits per second (mbps) — four times faster than the US average of 5.1 mbps.

Japan trails South Korea with an average of 15.8 mbps followed by Sweden at 12.8 mbps and the Netherlands at 11.0 mbps, the report said.

It said tests conducted by speedmatters.org found the average US download speed had improved by only nine-tenths of a megabit per second between 2008 and 2009 — from 4.2 mbps to 5.1 mbps.

“The US has not made significant improvement in the speeds at which residents connect to the Internet,” the report said. “Our nation continues to fall far behind other countries.”

“People in Japan can upload a high-definition video in 12 minutes, compared to a grueling 2.5 hours at the US average upload speed,” the report said.

It said 18 percent of those who took a US speed test recorded download speeds that were slower than 768 kilobits per second, which does not even qualify as basic broadband, according to the Federal Communications Commission.

Sixty-four percent connected at up to 10 mbps, 19 percent connected at speeds greater than 10 mbps and two percent exceeded 25 mbps.

The United States was ranked 20th in broadband penetration in a survey of 58 countries released earlier this year by Boston-based Strategy Analytics.

South Korea, Singapore, the Netherlands, Denmark and Taiwan were the top five countries listed in terms of access to high-speed Internet.

US President Barack Obama has pledged to put broadband in every home and the FCC has embarked on an ambitious project to bring high-speed Internet access to every corner of the United States.

According to the CWA report, the fastest download speeds in the United States are in the northeastern parts of the country while the slowest are in states such as Alaska, Idaho, Montana and Wyoming.

Copyright AFP.com